Privacy Policy

Kesalz LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

When you contact us, request a quote, or engage our services, we may collect:

• Name and contact information (email address, phone number)
• Business name and project details
• Messages and correspondence sent through our contact form
• Billing and payment information (processed securely through third-party payment processors)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent, and navigation patterns
• Referring website and exit pages

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some features of our website may not function properly without cookies.

Types of cookies we may use:

• Essential cookies: Required for the website to function
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process payments and manage project agreements
• Send project updates, invoices, and service communications
• Improve our website and services based on usage patterns
• Comply with legal obligations and enforce our agreements
• Detect and prevent fraudulent or unauthorized activity

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Disclosure of Your Information

We may share your information with:

• Service providers: Third-party vendors who assist in operating our website and delivering services (e.g., payment processors, cloud hosting providers). These parties are contractually obligated to keep your information confidential.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

4. Third-Party Services

Our services involve integration with third-party platforms including Google Ads (Google LLC), Microsoft Advertising (Microsoft Corporation), Apple App Store (Apple Inc.), and Google Play Store (Google LLC). Use of these platforms is subject to their respective privacy policies, which we encourage you to review. Kesalz LLC is not responsible for the privacy practices of these third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Client project data is retained for a minimum of 3 years following project completion. You may request deletion of your data subject to our legal retention obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to certain exceptions
• Object to or restrict certain processing of your personal information
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at Onex@kesalzllc.co. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us using the information below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Links to Other Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Users

Kesalz LLC is based in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to such transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: Onex@kesalzllc.co
• Phone: +1 (279) 732-8006
• Mailing Address: Kesalz LLC, 523 Florentine Dr, San Jose, CA 95123